Privacy Notice

Effective date: September 2, 2026.
Last updated: September 2, 2026.

This Privacy Notice explains how Infinity Group Insurance (“Infinity Group Insurance,” “we,” “us,” or “our”) collects, uses, shares, and protects information in connection with www.infinitygroupins.com and any related pages, forms, and features we operate (together, the “Site”).

It applies to information collected through the Site. It does not apply to information collected offline, to the practices of companies we do not own or control, or to the practices of insurance carriers and other third parties whose websites you may reach through links on this Site.

By using the Site, you acknowledge that you have read this Privacy Notice.

1.Information We Collect

We collect information you provide to us directly, information collected automatically when you use the Site, and information we receive from third parties such as insurance carriers, wholesalers, and rating services.

Information you give us

When you request a quote, ask us to review a policy, submit an application, sign up for our newsletter, or otherwise contact us through the Site, you may provide:

• Identifiers and contact details — name, business name, mailing and physical address, email address, telephone number.
• Business and operational information — entity type, years in business, industry and classification codes, number of employees, use of subcontractors, description of operations, locations, gross receipts or sales, and payroll figures.
• Insurance and risk information — current and prior coverage, carriers, policy numbers, limits, deductibles, effective dates, loss runs and claims history, certificates of insurance, experience modification factors, inspection and safety records, property schedules and values, vehicle schedules and motor vehicle records, and driver information.
• Financial information — premium and billing details, payment method information, and financing arrangements. Payment card and bank account details submitted for premium payment are handled by our carriers or their payment processors, not stored by us through this Site.
• Personal identifiers where an application requires them — date of birth, driver’s license number, and, in limited circumstances required by an insurer for underwriting or for a credit-based insurance score, Social Security number or federal employer identification number.
• Correspondence — the content of messages, form submissions, voicemails, and other communications you send us.

Information we receive from others

To quote, place, and service coverage we may receive information about you from insurance carriers and wholesalers, motor vehicle and loss history reporting services, consumer reporting agencies, inspection companies, and publicly available sources.

You are not required to provide any of this information. If you choose not to, we may be unable to quote, place, or service coverage for you.

2.Information Collected by Automated Means

When you visit the Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type and version, operating system and device type, screen size, referring and exit pages, the pages and content you view, the dates and times of your visits, and how you interact with the Site.

We use these technologies to operate the Site, to remember your preferences, to understand which content is useful, and to measure the performance of the Site. Our current analytics provider is Google Analytics, implemented through Google’s tag on this Site.

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the Site function. You can control cookies through your browser settings.

Some browsers transmit “Do Not Track” or similar signals. There is no common industry standard for how those signals should be interpreted, and we do not currently respond to them.

3.How We Use Information

We use the information described above to:

• Respond to your inquiries and provide the quotes, comparisons, and information you request;
• Submit applications to insurance carriers and wholesalers and obtain quotes and terms on your behalf;
• Place, bind, renew, endorse, and service insurance coverage;
• Assist with billing, premium finance, and claims reporting;
• Communicate with you about your policies, our services, and industry developments, including newsletters and updates you have asked to receive;
• Operate, maintain, secure, and improve the Site;
• Detect and prevent fraud, unauthorized access, and other misuse;
• Maintain our books and records and comply with legal, regulatory, and carrier requirements, including those of the Texas Department of Insurance.

4.How We Share Information

We share information only as needed to do the work you have asked us to do and as required by law. Specifically, we may share information with:

• Insurance carriers, wholesalers, managing general agents, and reinsurers — to obtain quotes, submit applications, place and service coverage, and report claims.
• Premium finance companies, billing services, and payment processors — where you use those services.
• Claims adjusters, inspectors, and third-party administrators — in connection with a claim or an underwriting inspection.
• Consumer reporting agencies and data providers — for motor vehicle records, loss history reports, and, where permitted, credit-based insurance scores.
• Service providers — agency management, email, website hosting, analytics, and similar vendors who process information on our behalf and are permitted to use it only for that purpose.
• Professional advisors — our attorneys, accountants, and auditors.
• Regulators and law enforcement — where required by law, subpoena, or other legal process, or where necessary to protect our rights, your safety, or the safety of others.
• A successor — in connection with a merger, acquisition, financing, or sale of all or part of our business.

We also share information at your direction or with your consent.

5.Sale and Sharing of Personal Data

We do not sell personal data. We do not share personal data for cross-context behavioral advertising or targeted advertising.

We do not sell sensitive personal data, and we do not process sensitive personal data for any purpose other than providing and servicing the insurance products and services you have asked us for.

6.How Long We Keep Information

We keep information for as long as we need it for the purposes described in this notice and for as long as we are required to keep it under insurance recordkeeping rules, our carrier and errors-and-omissions obligations, and applicable tax and legal requirements. Retention periods for policy and claims records generally extend well beyond the end of a policy term. When information is no longer needed for any of those purposes, we dispose of it securely.

7.Security

We maintain administrative, technical, and physical safeguards designed to protect the information in our care against unauthorized access, use, alteration, and disclosure. These safeguards are maintained in accordance with the privacy and safeguarding obligations that apply to Texas insurance licensees, which are administered by the Texas Department of Insurance under the Texas Insurance Code and 28 Texas Administrative Code Chapter 22.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send Social Security numbers, driver’s license numbers, dates of birth, or financial account information to us by unencrypted email. If you need to send sensitive information, contact us and we will provide a secure method.

If you believe your interaction with us is no longer secure, or that any account credentials you use with us have been compromised, contact us immediately at khowton@infinitygroupins.com or (972) 298-3800.

8.Links to Other Sites

The Site contains links to websites operated by insurance carriers, payment providers, and other third parties. Those sites are not controlled by us, and this Privacy Notice does not apply to them. We are not responsible for the content or the privacy practices of any linked site. We encourage you to read the privacy notice of any site you visit.

9.Your Privacy Choices and Rights

Marketing communications

You may opt out of our marketing emails at any time using the unsubscribe link in any such email, or by contacting us. We will still send you communications necessary to service your policies and accounts.

Texas residents

Certain provisions of the Texas Data Privacy and Security Act do not apply to licensed insurance agencies, because information and entities subject to Title V of the Gramm-Leach-Bliley Act are exempt from that statute. Even where we are not legally required to do so, we will honor the following requests from Texas residents as a matter of practice:

• To confirm whether we are processing your personal data and to access that data;
• To correct inaccuracies in your personal data;
• To delete personal data you provided to us or that we obtained about you;
• To obtain a copy of your personal data in a portable and readily usable format, where it was provided to us electronically;
• To opt out of the processing of your personal data for targeted advertising, sale, or profiling in furtherance of decisions producing legal or similarly significant effects. As stated in Section 5, we do not engage in any of these.

We may be unable to honor a deletion or correction request where the information is subject to insurance or other recordkeeping obligations, is needed to service an in-force policy or an open claim, or is exempt under the Gramm-Leach-Bliley Act. If we decline a request in whole or in part, we will tell you why.

If we deny a request, you may appeal by replying to our response or by contacting us using any method in Section 10 and stating that you are appealing. We will respond in writing within sixty days. If we deny the appeal, we will provide you with a method for contacting the Texas Attorney General to submit a complaint.

Residents of other states

Several other states have enacted comprehensive privacy laws granting similar rights. Most of those laws contain exemptions for financial institutions or for data subject to the Gramm-Leach-Bliley Act. If you are a resident of another state and believe you have rights under your state’s law, contact us using the methods in Section 10 and we will respond in accordance with applicable law.

Authorized agents

You may use an authorized agent to submit a request on your behalf. We may ask the agent for proof of authorization and may ask you to verify your own identity directly.

10.How to Submit a Request

You can submit a privacy request in any of the following ways:

• Web form: infinitygroupins.com/privacy-request/
• Email: khowton@infinitygroupins.com
• Telephone: (972) 298-3800

So that we can respond, please tell us what you are requesting and give us enough information to locate your records and verify your identity. We will not use information you provide for verification for any other purpose. We do not charge a fee to respond to a request unless it is manifestly unfounded or excessive, and we will tell you before charging one.

11.Insurance Customers and the Gramm-Leach-Bliley Act

Infinity Group Insurance is a licensed insurance agency and therefore a financial institution under the Gramm-Leach-Bliley Act. Insurance licensees are supervised for privacy purposes by the state insurance authority, which in our case is the Texas Department of Insurance, under Chapters 601 and 602 of the Texas Insurance Code and 28 Texas Administrative Code Chapter 22.

Those rules require us to give our customers a separate privacy notice describing how we treat nonpublic personal financial information and, where applicable, nonpublic personal health information. That notice is delivered to customers directly, not through this website.

If you are a customer, that notice governs our handling of the information you provide to us in connection with your insurance. Where this Privacy Notice and our customer privacy notice differ with respect to nonpublic personal information, the customer privacy notice controls. If you would like another copy of it, contact us using any method in Section 10 and we will send one.

12.Children’s Privacy

The Site is intended for adults and for business use. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us information through the Site, contact us and we will delete it. Information about minors that we receive as part of a household or commercial insurance application is handled under our customer privacy notice described in Section 11.

13.Users Outside the United States

The Site is operated in the United States and is intended for users located in the United States. We do not offer insurance products or services outside the United States. If you access the Site from outside the United States, you do so on your own initiative, and any information you provide will be transferred to and processed in the United States, where privacy laws may differ from those of your country.

14.Changes to This Notice

We may update this Privacy Notice from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make a material change to how we handle information, we will provide additional notice as required by law. Your continued use of the Site after an update means you are aware of the current notice.

15.How to Contact Us

If you have questions about this Privacy Notice or about how we handle your information, contact us: